How do I check my order status?
Answer :
In the upper righthand corner of the website you can find the "Track Your Order" link.
What is your shipping policy?
Answer :
Our shipping policy can be found here: https://www.craft-happiness.com/pages/shipping-policy It is also found in the footer of the website.
How do I return/exchange an item?
Answer :
You can return or exchange any item as long as it is unused and unopened within 30 days of its purchase. In order to initiate a return or exchange, please send an email to support@madebyglenda.com with the following information:

  • Your Name
  • Order Number
  • Return or Exchange
  • Item Name

After we approve the return, we will create a shipping label with tracking deducted from your refund amount.
My item arrived damaged or defective. What do I do?
Answer :
At Craft Happiness we take pride in the products we sell and the rapport we have with our customers. We strive to provide the best of both. Should you receive any item that is not as described or damaged, contact us immediately! We will accept the return for a full refund or exchange it for another item of equal or lesser value within 30 days of confirmed delivery date.
Will you share my information with a third party?
Answer :
We will never sell nor freely give your personal data to any third party. Read our privacy policy for further details.